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What Aspiring Freelancers Can Learn From The World’s Greatest Web App Company

This weekend has been a business weekend. I’ve done almost nothing but read business related books to get me in the mindset I need to have for some upcoming projects. The first book I started on is one that I had always heard was great, but had managed to put off reading until yesterday. It’s a very fast read, though, made up of a series of bite-sized, wisdom-packed essays.

Getting Real” is a collection of business philosophies and lessons as applied and learned by 37signals. For those of you who don’t know, 37signals is the web developer and web business community’s equivalent of a critically-acclaimed indie rock band. They aren’t the biggest or the richest, but, by God, they are the greatest. 37signals has revolutionized the web as we know it. Not only because their products (Basecamp, Backpack, Highrise and Campfire) have changed business management to something more suited to the 21st century, but also for their willingness to release their Ruby on Rails application framework to the public free of charge and restrictions. (The awesomeness that is Twitter was built using Ruby on Rails.)

If you haven’t read the book, I highly recommend it. It’s available on their website and for purchase.

Even though the book is more specifically about web development, I’ve noticed that a lot of the advice in the book can easily be applied (and should be applied) to the professional decisions of aspiring freelancers, bloggers, writers, consultants, entrepreneurs, etc. Here are the most important lessons you can take away from the book…

Do Less

This is really the entire point of the book. Underdo your competition. Get a vision for the type of business or blog or freelance endeavor you want and stick to it. You’ll be tempted to move into this market or that market (or wherever you think the money is) and offer this service or that service, but don’t. Have a clearly defined goal of who you want to be, what you want to do, and who you want to work for.

Also, make sure to prioritize the work you do. We can work 80 hours a week and still accomplish nothing. Believe me I’ve done it many times. It’s better to effectively work 5 hours a week than to ineffectively work 80 hours a week. Figure out what will get you the most happiness and the most money and put all your energy toward doing that.

Say No First

After you have defined what it is you want to do, learn to say no to every other direction that comes along. I’ve had a lot of trouble with this in the past. I initially started as a web design business. It wasn’t two weeks before I saw the money some writers made and also jumped into writing. It was a mess. I lost money and I lost business.

When you get an idea that you think might be more profitable or might be a better direction, put it on the shelf. Just ignore it and focus on what you were doing. If you find this idea keeps coming up multiple times over the course of a few weeks, then it’s time to seriously consider it. Don’t take on more than you can handle and don’t try to be a multinational corporation. You’re just one person (or perhaps a small team) so make sure the amount of work you take on reflects that.

Launch It Today

Do you want to be a freelancer? Then right now I want you to go out and buy a .com, get some hosting, install WordPress, find a good theme and write an About page. This can be done in less than one hour. If you need help, contact me and I’ll do it for you at a reasonable price. The point is, that’s all it takes to get started freelancing. Once you have a site up telling people that you are a freelancer, you’re a freelancer. People will see you as a freelancer. That’s not to say that clients will start falling out of the air… they won’t. You’ll still have a lot to figure out like what services you’ll offer and how much you’ll charge. But the point is, you’ll have something physical to look at, something tangible that represents the life you want. Do it today. Start right now and I promise you when you have a website tonight, you’ll feel so much more accomplished.

Give Back

37signals is an example of what I like to call a more-than-profit company. After making Basecamp, they had internally developed this really useful framework for creating web apps based on the Ruby programming language. They called this framework Ruby on Rails. They could have kept this all to themselves and succeeded all the same, but they opted not to. The framework was released under an open source license so that anyone could use or contribute to it. This has meant a more powerful framework (thousands of contributors is better than one or two) and more respect from the community. Not only that, but without Ruby on Rails Twitter might have been an entirely different experience.

If Ruby on Rails wasn’t enough, they also put Getting Real out there for anyone to read (and it is a really magnificent book).

So what does this mean for you as a freelancer? What can you do to give back? If you are a designer, consider releasing some icons or illustrations or PSDs completely free. If you are a developer, dedicate yourself to using and contributing to open source projects. Writers, release manifestos. Not only will it get you attention, if you are doing it right then you’ll actually be a valuable voice to your community (take, for example, Chris Guillebeau and his World Domination manifesto).

There are tons of ideas for giving back. Be creative!

Conclusion

There’s plenty more to learn from 37signals and I’m really looking forward to their upcoming book, Rework, since it goes into detail about everything they know about business. Getting Real, if you haven’t read it, is a wonderful starting point for literally any entrepreneur, especially web entrepreneurs. It will give you a better perspective on what you need to be doing and how you should be doing it. I highly recommend it.


Photo by http://www.flickr.com/photos/turoczy/ / CC BY 2.0

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12 Responses to What Aspiring Freelancers Can Learn From The World’s Greatest Web App Company
  1. Rasheed Hooda
    August 24, 2009 | 8:32 am

    Hey JD,

    Thanks for the recommendation. I am going to read it ASAP and then add my comments here, or maybe post something on my blog. Thanks, buddy.

    Rasheed

    • jdbentley
      August 24, 2009 | 2:47 pm

      You should! It was a surprisingly fast read. If I had known it was so short and packed with interesting bits of wisdom I wouldn't have put it off for so long. I'd be curious to hear your thoughts.

  2. @DansPodcast
    August 24, 2009 | 9:28 am

    Excellent read… I definitely recommend it as well and have used it as inspiration and guidance in a few of my ventures. I especially love the advice to under-do your competition and get to a fail point fast.

    • jdbentley
      August 24, 2009 | 2:49 pm

      Yeah, the advice was so practical. For a book so short it really had a lot of philosophical meat to it. It's been very inspiring to read. And I like their approach. Basecamp is the only project management app I've ever really understood and a lot of that has to do with their 'do less' philosophy and that they decided project management was communication rather than meetings and graphs. Love that company.

  3. John Bardos
    August 24, 2009 | 11:06 am

    Hi J.D.

    Good recommendation. I read "Getting Real" a few years back but maybe it is time to go over it again.

    The 37Signals philosophy is very much in tune with my own ideas, I only wish I could follow my own advice. :-) It is easy to get distracted with new projects and opportunities. Real success usual starts with a pretty simple idea and a mammoth effort to get it executed quickly. Do less but do it now!

    • jdbentley
      August 24, 2009 | 2:51 pm

      Yeah, I'm the same way. I'm trying to ingrain the philosophy in me while I move forward with this project I'm working on, but old habits die hard. Still, there's something liberating about the "do less but do it now" philosophy. I should have also included their "half-way not half-assed" philosophy. It's really important that people don't rush to launch crap. Hopefully anyone who reads this post will give the book a read though.

  4. Jen
    August 24, 2009 | 11:54 am

    Sounds great…will check out 'Getting Real'

    • jdbentley
      August 24, 2009 | 2:52 pm

      Highly recommended! I'd like to hear your thoughts after you've read it.

  5. Oscar
    August 25, 2009 | 9:15 am

    I read that book a few years ago and it's a very solid book. You may be happy to know they will release a new book the next year: http://37signals.com/svn/posts/1864-rework-unveil…

    • jdbentley
      August 26, 2009 | 3:01 am

      Yeah I'm really looking forward to Rework. It seems to be an even more detailed, meatier business-oriented Getting Real. I really can't wait.

  6. Walter
    August 26, 2009 | 1:03 am

    It's really not simple to be a freelancer; there are things needed to be straighten up within one's self. Preparation is important, you need to have a solid commitment to your goals.

    What you have stated here are important, they all need to be applied if one is to achieve his/her goals. :-)

    • jdbentley
      August 26, 2009 | 3:01 am

      Definitely, Walter, as I've had to learn myself. Most of what keeps people from doing what they want is internal and even after you decide to take the plunge, there's so many habits people pick up that have to die hard and fast to succeed.

      Glad you stopped by!